Legal — Terms & Compliance (Canada)
This page summarizes Perkdistrict's legal terms, notices, consumer rights in Canada, and procedures to request access or correction of personal information.
Terms of Service
By using Perkdistrict's logistics services you agree to our Terms of Service. Services include freight forwarding, warehousing, and e-commerce fulfillment across Canada. Contracts are governed by Canadian law and any disputes are resolved according to the jurisdiction named in the contract.
- Service-level agreements are established per booking.
- Claims for loss or damage must be reported within timelines set in the contract.
- Liability limits apply as stated in the applicable bill of lading or agreement.
Privacy & Personal Information (Canada)
Perkdistrict processes personal information in accordance with Canadian privacy laws (including PIPEDA where applicable) and provincial statutes. Details of collection, use, disclosure, and retention are found in our full Privacy Policy.
We collect data necessary to provide logistics services, tracking, billing, and compliance. We only retain information for as long as necessary to fulfill purposes and as required by law.
Data retention & access requests
Retention periods vary by record type. Use the request form below to request access, correction, or deletion of your personal data. We validate requests per Canadian identity verification practices.
Retention overview
| Record type | Typical retention |
|---|---|
| Shipment & tracking records | 6 years |
| Billing & invoices | 7 years |
| Customer support logs | 2 years |
Consumer rights & dispute resolution
Below are common questions related to legal requests, complaints, and dispute handling.
Accessibility & complaints
Perkdistrict is committed to accessible communications. If you experience accessibility barriers with our website or services, contact our compliance team. For formal complaints, use the form below or mail our Toronto office address.
Governing law, export & sanctions compliance
Perkdistrict complies with Canadian export, sanctions, and customs regulations. Customers must not ship prohibited goods. We reserve the right to refuse service for shipments in violation of applicable laws.
These legal terms form part of the agreement between Perkdistrict and the customer and are governed by applicable Canadian law. For specific contract language, consult your service agreement.
Legal inquiries & data access request
If you are requesting access to personal data, correction, or wish to submit a legal inquiry, complete the form below. We will respond according to Canadian timelines and verification practices.
- We will acknowledge within 30 days.
- We may request ID to verify requests.
- Responses follow Canadian privacy procedures.